What information do we collect?
Stellini Counselling collects information from clients and all interested potential clients when you provide us with an inquiry of services or purchase one of our marketing campaigns. When inquiring about our services through our site, you may be asked to enter various information such as your: name, e-mail address, and phone number. Visiting our site anonymously is an option for anyone. Stellini Counselling will not collect IP addresses, cookie identifiers, and website activity of site visitors.
What do we use your information for?
The information we collect from you may be used in one of the following ways and will only be used in an attempt to provide you with a personalised experience that allows us to better respond to your exact individual needs for inquiries and providing service during your time with us.
Disclosure
Stellini Counselling will only disclose personal information to additional third parties with your consent and in accordance with this privacy policy or if permitted, authorised or required to do so by any relevant Federal or State or Territory law.
Quality and Security of Data Collected
Stellini Counselling takes reasonable steps to protect personal information collected and secure it from misuse, loss and interference and from unauthorised access and modification. Stellini Counselling endeavours to ensure all such information collected is up-to-date and complete at the time it is collected, used or disclosed. To ensure your information is accurate, please notify Stellini Counselling. You can do this by emailing at stellini.counselling@gmail.com.
Health Information Collected
Stellini Counselling complies with the Health Privacy Principles and the ethical guidelines of the Australian Counselling Association in the collection, use and disclosure of all health information and to ensure that it is kept confidential.
Stellini Counselling may collect your health information when you attend the practice and/or at any other time from time-to-time in the course of providing counselling services.
Your information may be collected for, but is not limited to, the following reasons:
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as it is required for the provision of counselling services, including recording your personal information and health information as relevant to your current situation for the purposes of providing therapeutic intervention, writing reports and summaries;
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only as essential for the provision of counselling services, or as otherwise in accordance with your consent, or as may be required by law;
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only from you (or from someone authorised by you with your written consent)
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in accordance with the code of ethics set out by the Australian Counselling Association (ACA).
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with accuracy, on the basis that you may at any time request a copy of the health information that Stellini Counselling has collected by emailing us at (insert email) (subject always to applicable law) and where our records are found to be inaccurate, we will rectify any inaccuracies on the basis of the further information you provide.
Changes to this Privacy Policy
Any changes to this Privacy Policy will be effective immediately upon the uploading of the revised privacy policy on www.stellinicounselling.com.au. By continuing to use the Stellini Counselling website and/or the counselling service following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this privacy policy, as amended from time to time, in whole or part, you must terminate your use of the website and inform us immediately prior to any further receipt of our counselling services.